General Information
Welcome to www.wraigh.com. This Privacy Policy explains how Cawntex India Private Limited ("WRAIGH", "we", "our", or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from our Website.
By using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
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Personal information such as your name, email address, phone number, billing address, shipping address, and payment details when you place an order.
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Account information if you create an account on our Website.
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Technical information such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
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Information you provide when contacting our customer support or subscribing to our newsletter.
How We Use Your Information
Your information may be used to:
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Process and fulfill your orders.
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Provide customer support and respond to your inquiries.
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Send order confirmations, shipping updates, and important service communications.
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Improve our Website, products, and customer experience.
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Prevent fraud, unauthorized transactions, and misuse of our services.
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Send promotional offers, newsletters, and marketing communications (you may opt out at any time).
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Comply with applicable legal and regulatory requirements.
Payment Security
Payments made on our Website are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI, or net banking credentials on our servers. All payment information is handled securely by our payment partners.
Cookies
Our Website uses cookies and similar technologies to:
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Improve website functionality.
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Remember your preferences.
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Analyze website traffic and performance.
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Deliver a personalized shopping experience.
You may disable cookies through your browser settings; however, some features of the Website may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with:
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Shipping and logistics partners for order delivery.
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Payment gateway providers for payment processing.
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Technology and service providers that help operate our Website.
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Government authorities or legal bodies where required by law.
Data Security
We implement reasonable technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of online transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
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Complete your orders.
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Provide customer support.
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Meet legal, accounting, taxation, and regulatory obligations.
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Resolve disputes and enforce our legal agreements.
Your Rights
You may request to:
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Access the personal information we hold about you.
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Correct inaccurate or incomplete information.
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Update your account details.
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Request deletion of your personal information where permitted by law.
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Opt out of receiving promotional communications.
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.
Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Cawntex India Private Limited reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect. Continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Cawntex India Private Limited
Website: www.wraigh.com
Email: hello@wraigh.com