Return & Exchange

Delivery

Orders are typically processed and dispatched within 24 hours of order confirmation.

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your shipment tracking details so you can monitor the delivery status.

Delivery timelines may vary depending on your location and courier partner availability.

Returns & Exchanges

We offer flexible returns and exchanges in the form of Store Credit (Gift Card).

You may request a return or exchange within 3 days of receiving your order.

Approved exchange orders are generally delivered within 7–10 business days, subject to product availability and serviceable locations.

Return & Exchange Fee

A standard processing fee of ₹150 per item will be applicable for all return and exchange requests.

How to Initiate a Return or Exchange

To initiate a return or exchange, simply contact our customer support team.

Once your request is approved:

You will receive an email confirmation.
Our courier partner will attempt to pick up the package within 24–48 hours.
Up to two pickup attempts will be made.

If the pickup is unsuccessful after two attempts, you will be required to ship the product to our warehouse at your own expense.

Please Note: Reverse pickup service is available only in serviceable locations.

Quality Check & Processing

All returned products undergo a thorough quality inspection at our warehouse.

Once the item successfully passes our quality check, we will proceed with the exchange or issue Store Credit, as applicable.

Exchange Timeline

Approved exchange orders are generally dispatched and delivered within 3–7 business days after the returned product successfully clears our quality inspection.

Size Exchange & Product Availability

If your requested size is unavailable, we will offer you one of the following options:

Exchange for another available size or product of equal value.
Store Credit (Gift Card) that can be used for a future purchase on www.wraigh.com.

Refund Policy

We do not offer refunds to the original payment method.

Approved returns will be issued as Store Credit (Gift Card) after the returned item successfully passes our quality inspection.

Your Store Credit will be sent via email and can be used for future purchases on www.wraigh.com.

Return & Exchange Eligibility

We reserve the right to reject any return or exchange request if:

The product has been worn, washed, altered, or used.
Original tags, labels, packaging, or accessories are missing.
The product is damaged due to misuse.
The return request is initiated after the eligible return period.

You will be notified via email once your return has been inspected and processed.

Approved Store Credit will be issued within 3–7 business days after successful quality inspection.

Order Cancellation Policy

All purchases made on www.wraigh.com are considered final.

Once an order has been placed, it cannot be cancelled, modified, or refunded.

Please review your order carefully before completing your purchase.

For Cash on Delivery (COD) orders that are refused or declined at the time of delivery, any prepaid charges (including shipping or partial prepaid amounts, if applicable) are non-refundable.

Sale Purchase Policy

Products purchased during any promotional sale, clearance sale, or discounted campaign are final sale.

For sale purchases: