General Information
At WRAIGH, we strive to ensure that every order is processed and delivered as quickly and safely as possible.
This Shipping Policy explains our order processing timelines, delivery estimates, shipping methods, and other important information related to the shipment of your orders.
Order Processing
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All orders are processed within 24 hours of successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During promotional events, sales, or festive seasons, processing times may be slightly longer due to higher order volumes.
Once your order has been dispatched, you will receive an email and/or SMS containing your shipment tracking details.
Shipping Timeline
Our standard delivery timeline is:
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Metro Cities: 2–5 Business Days
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Non-Metro Cities & Towns: 3–7 Business Days
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Remote & Rural Locations: 5–10 Business Days
Delivery timelines are estimates and may vary depending on courier operations and your location.
Shipping Charges
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Free Shipping is available on eligible orders as displayed during checkout.
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If shipping charges apply, they will be clearly displayed before payment.
Order Tracking
After dispatch, you will receive a tracking link via email and/or SMS.
You can use this link to monitor your shipment status in real time until delivery.
Delivery Attempts
Our courier partners generally make 2–3 delivery attempts.
If the shipment cannot be delivered due to an incorrect address, unavailable recipient, refused delivery, or any customer-related reason, the package may be returned to our warehouse.
Any reshipping charges, if applicable, will be borne by the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
WRAIGH shall not be responsible for delivery delays or failed deliveries caused by:
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Incorrect or incomplete shipping address.
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Incorrect contact number.
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Unavailability of the recipient at the delivery location.
Delays Beyond Our Control
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
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Weather conditions
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Natural disasters
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Government restrictions
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Public holidays
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Transportation disruptions
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Courier operational delays
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Other unforeseen events
We appreciate your patience in such situations.
Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery, we recommend:
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Refusing to accept the package, or
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Recording clear photos/videos before opening the parcel.
Please contact us within 3 days of delivery so we can investigate and assist you.
International Shipping
Currently, WRAIGH ships only within India.
International shipping services are not available at this time.
Shipping Policy Updates
Cawntex India Private Limited reserves the right to update or modify this Shipping Policy at any time without prior notice.
Any changes will become effective immediately upon publication on this page.
Contact Us
For any questions regarding shipping or your order, please contact us:
Cawntex India Private Limited
Website: www.wraigh.com
Email: hello@wraigh.com